Substandard Personal Factors: personal issues related to Loss
Personal factors are related to a person. In line with the 2 dimensional model
above, this would normally refer to the person committing the substandard act or be involved in creating the
substandard conditions that are being considered under the direct
However, please also consider that other persons may be affected by these personal
factors. Persons further away from the accident or unwanted event who may have been responsible for such
areas as design of product, installations or work environment; maintenance, purchasing, training,
Although the results of the work done by these other people may be seen under "job
factors", their skills, motivation play an important role in creating the basic causes that may lead
towards unwanted events at a later stage.
Substandard PERSONAL FACTORS
One of the main functions of management is to control loss
To close the gap between "practice" and "theory"
Between "what and how it is done" and "what and how it should have been
Mishaps, errors, accidents etc. occur in the margin between "what is" and "what should be"
Substandard personal factors may be the source of substandard acts preceding the
unwanted event. Substandard personal factors are related to unwanted behavior.